We want you to be happy with DeepFakeGuard Pro. This policy explains how cancellations and refunds work. The Free plan costs nothing, so refunds apply only to paid Pro subscriptions.
14-day money-back guarantee
If you are not satisfied with Pro, you can request a full refund of your first subscription payment within 14 days of that payment. We may decline a request that shows signs of abuse, such as repeated sign-ups to obtain refunds.
Renewals
Pro renews automatically every month. Renewal payments are generally non-refundable once the new period has started, and we do not provide partial refunds for unused time. To avoid being charged again, cancel before your renewal date. If you were charged for a renewal by mistake, or you were unable to cancel because of a technical problem, contact us within 14 days and we will review it.
Cancelling
You can cancel at any time from Manage billing on your dashboard. Your Pro access continues until the end of the period you have already paid for, and you will not be charged again.
Billing errors
If you see a duplicate or unauthorized charge, contact us right away so we can fix it.
How to request a refund
Email support@deepfakeguard.app from the address on your account, and include the date of the payment. Our payment provider, Paddle, issues refunds, and they are returned to your original payment method. Your bank may take several business days to show the refund. You can also contact Paddle directly through the link in your payment receipt.
Your legal rights
This policy does not limit any rights you have under the consumer laws of the place where you live, including any statutory right to cancel or to a refund.